Somewhat to my disappointment, I've realized that the vast
majority of my website is now encapsulated in my CV, and so have
replaced my old, stunningly dated pre-CSS
website with this document. But if you're looking for my 1998 to 2008 photos or
my small collection of recipes
instead of information here, please help yourself.
Jofish Kaye, Ph.D | |
Mountain View, CA, USA jofish-at-jofish.com, Resume; LinkedIn; Publications; Mastodon |
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I take a strategic, multi-method, research-informed approach to grow, coach, and direct teams to make user-driven new products. |
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Professional Experience |
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December 2020-
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Senior Director of Interaction Design & Artificial Intelligence, anthem.ai,
Palo Alto, CA.
Design & User Research I direct the Interaction Design team and the User Research team within anthem.ai, Anthem's AI division. We build, test, and deploy new interfaces for AI-powered medical products for physicians, clinicians, and administrators, collaborating with product management, data science, and engineering teams to build impactful tools to empower doctors and clinical staff to operate at the top of their licenses. |
October 2016-
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Principal Research Scientist, Mozilla,
Mountain View, CA.
Emerging Technologies, Leadership Team I designed an impactful, strategic Voice program spanning three teams, including a small but talented team (~8 people) that I managed building consumer voice products, notably Firefox Voice, an open source project providing a smart speaker in your browser, as well as an Android assistant. We published a ground-truth study of smart speaker usage (250k+ commands). We studied how users interact with audio and podcasts, including fieldwork in France and Germany, and developed a novel and robust method for evaluating text-to-speech voices. I improved research and strategy across the company, including running I have a strong commitment to improving diversity. I serve on the ACM Diversity & Inclusion Council. As a D&I measure, I significantly improved Mozilla's processes for responding to employee harassment by trolls and other attackers. |
October 2012-September 2016 |
Principal Research Scientist, Yahoo,
Sunnyvale, CA. April 2016-September 2016. Membership team. Senior Research Scientist, Yahoo Labs, Sunnyvale, CA. October 2012-March 2016. HCI Group; Flickr. Close partnerships with business groups working on both mission-critical and longer-term research projects. Used big data (Hive, Splunk), qualitative methods, and strategic approaches. Publicly visible work includes: |
Spring 2014- |
General Chair, CHI 2016 Computer-Human Interaction Conference, San Jose, CA Co-chaired the major industry/academic HCI conference. 3800+ attendees. |
2012-2017 |
Consulting Assistant Professor/Visiting Lecturer, Stanford
University, Stanford, CA HCI Design Studio CS.247. Computer Science. Cotaught with John Tang (2014); Michael Bernstein, Katrina Alcorn, Jeremy Lyon, Julie Stanford, John Tang, Helena Roeber (2015). Intermediate HCI class. Designing Liberation Technologies.(2012, 2013) d.School. Co-taught with Terry Winograd, Joshua Cohen, and Zia Yusef. Iterative design and prototyping for Nairobi slum dwellers. Also coached Intro to HCI (2010-2012), Cross Cultural Design (2011) |
January 2009-
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Senior Research Scientist & Ethnographer, Nokia Research Center, Palo Alto, CAInnovation Design Experience Animation (IDEA) Group. I studied the use of mobile phones and other mobile technologies. Publicly visible work includes: |
July 2006-
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Visiting Researcher, Microsoft Research Cambridge, UK.Computer Mediated Living Group. Projects: Whereabouts Clock, Ambient Ink, etc. |
Summer 2005 |
Intern, Intel Corporation, Portland, OR.Domestic Design & Technology Research with Genevieve Bell. Bibliography of smart home research. |
Education |
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August 2003-
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Ph.D, Information Science, Cornell University, Ithaca, NYDissertation: The Epistemology and Evaluation of Experience-focused HCICommittee: Phoebe Sengers, Jeff Hancock, Michael Lynch and Kristina Höök Projects: Intimate Objects, Home Health Horoscopes, Academics' Archiving Practices |
September 1999-
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M.S. Media Arts & Sciences, MIT Media Lab, Cambridge, MAThesis: Symbolic Olfactory DisplayCommittee: Michael Hawley, Hiroshi Ishii, Marc Canter, Peter Brown Research: Olfactory information display; digital home and kitchen technologies. |
Fall 2000 |
Resident Researcher, Media Lab Europe, Dublin. |
August 1995-
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B.S. Brain and Cognitive Sciences, MIT, Cambridge, MAResearch: Smart kitchens, coffee machines.. Advisors: Steven Pinker, Michael HawleyPrimary and secondary school education: London, Paris, Singapore & Tokyo. |
Editor, Personal & Ubiquitous Computing 2012-present Judge, Responsible Computer Science Challenge Newcomers Chair, CHI 2019 Industry Mentor, CHI 2018 Conference Co-Chair, CHI 2016 Vice-President at Large, ACM SIGCHI 2012-2015 Co-Chair (with G. Hayes, UC Irvine): CHI 2013 Panels Co-Chair (with I. Schlovski, ICT Copenhagen): NordiCHI 2012 Workshops & Tutorials Local Program Chair: MobileHCI 2012 Co-Chair (with A. Druin, U of Maryland): CHI 2012 Panels Co-Chair (with K. Höök, Mobile Life): MobileHCI 2011 Doctoral Consortium Co-Chair (with C. Satchell, U of Melbourne): CSCW 2011 Horizons Co-Chair (with L. Barkhaus, U of Glasgow): alt.chi 2008. Program Committees include: CSCW 2009-2012, MobileHCI 2011-12, CHI 2009-2010, OzCHI 2008, NordiCHI 2008-2010, DIS 2008-2010, Multimedia Visualization 2004, 2005. Conference Reviewing: CHI, DIS, CSCW, Ubicomp,
SIGGRAPH, UIST, DUX, IEEE VR, Pervasive, Multimedia
Visualization (M2Vis) |
I believe teaching is an
important part of a reflective research practice, and I
continue to integrate it into my work as a industrial
researcher. I teach with an emphasis on rapid prototyping,
user-centered approaches, iterative design processes, group
work and reflective design. I encourage learning from group
projects for real-world clients, such as local farmers and
community outreach projects. I taught Stanford's CS247 Human
Computer Interaction Studio in 2014 (with John Tang, 80 students) and
2015 (with six collaborators, 120 students). I
co-taught Designing Liberation Technology in 2013 and
coached
multiple classes in design and cross-cultural work, all at
Stanford. I have also judged
various final class presentations and Masters projects at
both Stanford and Berkeley, and been on the committee for
Ph.D and masters students at CCA, Simon Fraser University
and the University of Cape Town.
Winter 2015Stanford UniversityCS247 Human Computer Interaction Studio. With Michael Bernstein, John Tang, Julie Stanford, Helena Roeber, Jeremy Lyon, and Katrina Alcorn. 120 students. Visiting Lecturer. Spring 2014Stanford UniversityCS247 Human Computer Interaction Studio. With John Tang, Microsoft Research. 80 students. Visiting Lecturer. Spring 2012Stanford UniversityCS.379 Designing Liberation Technology. Consulting Assistant Professor. Spring 2008Cornell UniversityINFO/COMM.345 Intro to Human Computer Interaction. Head TA. Fall 2007INFO/CS.130 Intro to Web Design & Programming. Head TA.Spring 2007INFO/CS.230 Intro Design & Programming for the Web. Joint Head TA.Spring 2006STS.356 Computing Culture. Joint Head TA.Fall 2005INFO/CS.130 Intro to Web Design & Programming. Head Teaching TA.January 2001Massachusetts Institute of TechnologyEverything You Always Wanted To Know About Smell But Were Afraid To Ask, IAP Seminar |
Google Scholar calculates that my work has been cited 4500+ times and my h-index is 32; in their list of my papers, the Association for Computing Machinery states my papers are downloaded from them roughly 10,000 times a year, and cumulatively over 65,000 times. In addition to serving as a contribution to the scientific commons, they also provide a mechanism for me to talk publicly about the work I've done that would otherwise be covered by an NDA.
This particular list is automatically generated from the ACM . There are more not indexed here. It is... incredibly ugly, and frankly a shameful example of failing at user-centered design by the ACM. I'm sorry. Still, the links are supposed to work if you click through. Maybe that's useful.
In March, 2007, a forum entitled HCI 2020: Human Values in a Digital Age, was held in Sanlúcar la Mayor, Spain, just outside Seville. Its purpose was to gather luminaries in computing, design, social sciences, and scientific philosophy to discuss, ...
Voice assistants are fundamentally changing the way we access information. However, voice assistants still leverage little about the web beyond simple search results. We introduce Firefox Voice, a novel voice assistant built on the open web ecosystem ...
This virtual workshop seeks to bring together the burgeoning communities centred on the design, development, application, and study of so-called Conversational User Interfaces (CUIs). CUIs are used in myriad contexts, from online support chatbots ...
Web browsers allow people to find, organize, and manage information on the web. While voice interaction research has evaluated the support of web search, the broader role of voice interactions within the browser have yet to be explored at depth. We ...
A large portion of the software side of the global information technology infrastructure, including web search, email, social media, and much more, is in many cases provided free to the end users. At the same time, the corporations that provide these ...
As computing has increasingly contributed to different aspects of life, considerations of ethics, values, accessibility, diversity, and inclusivity have become more urgent. The human-computer interaction community has helped to give such issues ...
The advancement of text-to-speech (TTS) voices and a rise of commercial TTS platforms allow people to easily experience TTS voices across a variety of technologies, applications, and form factors. As such, we evaluated TTS voices for long-form content: ...
Many decisions about social, economic, and personal life are heavily data-driven. At the same time, data has become increasingly quantified, and available to people and institutions in positions of power, often with little introspection or reflection on ...
Researchers and the media have become increasingly interested in protest users, or people who change (protest use) or stop (protest non-use) their use of a company's products because of the company's values and/or actions. Past work has extensively ...
Social media platforms offer people a variety of ways to interact, ranging from public broadcast posts, to comments on posts, to private messages, to paralinguistic interactions such as "liking" posts. In 2015, the commenting function "replies" was ...
As a scholarly field, the ACM SIGCHI community maintains a strong focus on conferences as its main outlet for scholarly publication. Historically, this originates in how the field of computer science adopted a conference-centric publication model as ...
Voice has become a widespread and commercially viable interaction mechanism with the introduction of voice assistants (VAs), such as Amazon’s Alexa, Apple’s Siri, Google Assistant, and Microsoft’s Cortana. Despite their prevalence, we do not have a ...
Dominance is a key aspect of interpersonal relationships. To what extent do nonverbal indicators related to dominance status translate to a nonanthropomorphic robot? An experiment (N = 25) addressed whether a mobile robot's motion style can influence ...
Voice interfaces such as in-home and mobile digital assistants, mobile screen readers, and chatbots are tools that can support communication, collaboration, and information seeking, and are becoming increasingly commonplace. Because they don't require ...
his paper reports on design strategies for critical and experimental work that remains constructive. We report findings from a design workshop that explored the "home hub" space through "imaginary design workbooks". These feature ambiguous images and ...
The 'blank slate problem' - the difficulty of initial use upon using a new program - is a common user experience problem. In this paper, we explore one solution: importing data from a similar product. Our team created a feature for our browser ...
In this panel, we discuss the challenges that are faced by HCI practitioners and researchers as they study how voice assistants (VA) are used on a daily basis. Voice has become a widespread and commercially viable interaction mechanism with the ...
Recent policy developments in both the USA and elsewhere have sparked significant concern within the HCI research community. Predominantly, increasing isolationism can have a serious impact on collaboration, community engagement and wellness, and ...
The consumption of cannabis has substantial implications for medicine, popular culture, and technology use, yet discussion of it is almost entirely absent in the HCI literature. Taking advantage of CHI 2017's location in one of the first jurisdictions ...
People taking photographs with their tablets is an increasingly common sight. While the design of hardware is larger and more cumbersome than the smaller and more often carried cameraphones, the underlying photographic software is essentially the same. ...
Animated GIFs have been around since 1987 and recently gained more popularity on social networking sites. Tumblr, a large social networking and micro blogging platform, is a popular venue to share animated GIFs. Tumblr users follow blogs, generating a ...
Participants in social media systems must balance many considerations when choosing what to share and with whom. Sharing with others invites certain risks, as well as potential benefits; achieving the right balance is even more critical when sharing ...
Temporal terms, such as 'winter', 'Christmas', or 'January' are often used in search queries for personal images. But how do people's memories and perceptions of time match with the actual dates when their images were captured? We compared the temporal ...
Usability testing is an everyday practice for usability professionals in corporations. But, as in all experimental situations, who you study can be as important as what you study. In this Note we explore a common practice in the corporation: ...
Individuals are increasingly visible in online spaces. Posting content to social media, browsing websites, and interacting with friends are all acts that render a person visible to other individuals, networks, and corporations. At the same time, these ...
We present an interview study of 34 participants in the US and Korea who described how they manage their personal data, from work files to family photos. Through their 'data narratives' - accounts of their data management practices, including device ...
In this workshop we consider new financial services from a CSCW and Social Computing perspective. We will bring together researchers, policy-makers and practitioners who are interested in new financial services such as mobile payments, digital money, ...
HCI research has explored mobile technologies to support social activity and to support greater feelings of connectedness. Much of this has focused on different mobile devices, individual preferences and modes of use. Yet social activity and ...
We see the television as a primary device to connect view-ers with the information and people that matter most in their lives. Televisions, as central places where the family gath-ers, provide a unique location to elevate news and social updates that ...
Technology has become increasingly prominent in the ways that we orient towards major life events, yet there remains a focus on designing for "everyday" use that is generally agnostic towards, but inspired by, these events. This one-day workshop ...
Interactions around money and financial services are a critical part of our lives on and off-line. New technologies and new ways of interacting with these technologies are of huge interest; they enable new business models and ways of making sense of ...
How do people keep track of their money? In this paper we present a preliminary scoping study of how 14 individuals in the San Francisco Bay Area earn, save, spend and understand money and their personal and family finances. We describe the practices we ...
We present a qualitative study of 13 farm families who intentionally merge their home and work lives. This is in contrast to most families studied in CSCW, who are urban/ suburban, white-collar and often dual-income, where the goal is to balance ...
In recent years, the HCI community has expanded its interest to include exploring the role of technology within the domestic domain; particularly in the context of families and technology. Numerous studies have fo-cused on mapping the challenges and ...
Human-Computer Interaction and Web Science are radically interdisciplinary fields, but what does this mean in practical terms? Undertaking research (and writing papers) that encompass multiple disciplinary perspectives and methods is a serious challenge ...
With the ongoing growth of digital media, academic presses and journals have had to answer some hard questions about the role of publishing in a world of blogs, social media, on-demand video and social networking. In this panel we bring together some of ...
Current touchscreen technology does not provide adequate haptic feedback to the user. Mostly haptic feedback solutions for touchscreens involve either a) deforming the surface layers screen itself or b) placing actuators under the screen to vibrate it. ...
The spread of mobile phone usage to slum areas raises the possibility of using mobile technology to address problems facing the poorest of the world's poor. We present a case study of Safe Mathare, a design project aimed at improving women's safety in ...
Nokia Internet Pulse is a system for visualizing current discussion around a particular topic on Twitter. It consists of a time-series of stacked tag clouds consisting of the (interesting) words in tweets that match a topic. Words are sized proportional ...
In this paper we describe a system that uses near-field communication (NFC) tags to augment an existing socio-technical system for providing clean water to households throughout Haiti. In the pilot version, we programmed forty NFC phones for use by ...
Wiki-like or crowdsourcing models of collaboration can provide a number of benefits to academic work. These techniques may engage expertise from different disciplines, and potentially increase productivity. This paper presents a model of massively ...
With the pervasiveness of technology, it has not only permeated our workspaces but it has also become invasive in our private personal spaces. Whether on the sports field, in the home, in health or spiritual spaces, technology is ever present. With this ...
In rural Northern China, many people own a mobile phone without ever having purchased it: they received it as a gift from better off relatives, usually their migrant children. Drawing from ethnographic field work in three Chinese villages, we describe ...
Mobile devices have become an important part of adult life, where they are now used for media consumption and creation instead of traditional telephony function only. The same trend is visible in teens and children, both of whom are using mobile devices ...
Women increasingly publish in ACM conference proceedings and are notably productive authors.
Hacking, tinkering, DIY, and crafts are increasingly popular forms of leisure that have also become growing sites of study in HCI. In this work we take a wide view of the similarities and differences between these practices. We explore a broad spectrum ...
As the importance of user experience (UX) has grown, so too have attempts to define, delimit, categorize and theorize about it. In particular, there have been emerging lines of tension in User Experience that parallel the tensions in the larger field of ...
This paper contributes to the growing body of literature on privacy and security by looking at self-reported password sharing practices. 62 men and 60 women recruited through a combination of snowball sampling and small ads answered a series of open-...
StoryVisit allows children and long-distance adults to experience a sense of togetherness by reading children's story books together over a distance. StoryVisit combines video conferencing and connected books: remote grown-up and child readers can see ...
This ethnographic study of 22 diverse families in the San Francisco Bay Area provides a holistic account of parents' attitudes about their children's use of technology. We found that parents from different socioeconomic classes have different values and ...
Each year, countless children die in underdeveloped countries as a result of water-borne illness. We present a prototype system, currently in pilot testing by a Haiti-based NGO, that supports increased transparency and scalability for data assimilation ...
This workshop aims to explore different approaches and challenges in studying playfulness as a mode of interacting with mobile technology. Researchers, designers and developers with interest in this theme are welcome to participate in a full day ...
Increasingly, smartphones are being used to access all manner of information: email messages, Facebook status updates, tweets, RSS feeds, photographs and more. Approaches to dealing with this multi-faceted information stream developed on the desktop, ...
We introduce Family Story Play, a system that supports grandparents to read books together with their grandchildren over the Internet. Family Story Play is designed to improve communication across generations and over a distance, and to support parents ...
In this paper, we explore the benefits of videochat for families and the corresponding work that home users engage in to make a video call run smoothly. We explore the varieties of social work required, including coordination work, presentation work, ...
We interviewed and observed families in their homes to understand how they communicate across generations and across distances. The phone is still the most common way for keeping children in touch with distant relatives. However, many children can't ...
In this paper I show a variety of ways to represent and think about statistical aspects of CHI and its sister conferences. In particular, I look at author counts, gender analysis, and representations of repeat authors. I use these visualizations to ...
The last decade of work in HCI has seen an increasing emphasis on the role of technology in the home, and a corresponding need for novel approaches for studying the needs, activities and relationships that constitute home life, so as to inform ...
Domestic ubiquitous computing systems often rely on inferences about activities in the home, but the open-ended, dynamic and heterogeneous nature of the home poses serious problems for such systems. In this paper, we propose that by shifting the ...
A growing trend in the field is the development of experience-focused HCI, which emphasizes the experience of using the technology, rather than the focus on the task that is characteristic of many other approaches HCI. A focus on experience also means ...
In this paper we examine a ubiquitous yet overlooked aspect of home-life, pottering. The Oxford English Dictionary defines pottering as "To occupy oneself in an ineffectual or trifling way; to work or act in a feeble or desultory manner; to trifle, to ...
There is growing interest in experience-focused, rather than task-focused, HCI. Task-focused HCI has developed methods for creating and validating knowledge, but those methods may not be applicable or sufficient for experience-focused technology. In ...
The personal archive is not only about efficient storage and retrieval of information. This paper describes a study of forty-eight academics and the techniques and tools they use to manage their digital and material archiving of papers, emails, ...
Within the CHI community there is growing interest in moving beyond cognition and expanding into the social, emotional, and bodily aspects of the human-computer experience. Sexuality Sex lies at the intersection of these concerns, and indeed outside of ...
One of the goals of affective computing is to recognize human emotions. We present a system that learns to recognize emotions based on textual resources and test it on a large number of blog entries tagged with moods by their authors. We show how a ...
Virtual Intimate Objects are low bandwidth devices for communicating intimacy for couples in long-distance relationships. VIOs were designed to express intimacy in a rich manner over a low bandwidth connection. VIOs were evaluated using a logbook which ...
As computing moves into every aspect of our daily lives, the values and assumptions that underlie our technical practices may unwittingly be propagated throughout our culture. Drawing on existing critical approaches in computing, we argue that ...
In this paper, we present a study of 'minimal intimate objects': low bandwidth devices for communicating intimacy for couples in long-distance relationships. We describe a user study of a software intimate object built to communicate a single bit at a ...
The last twenty years have seen enormous leaps forward in computers' abilities to generate sound and video. What happens when computers can produce scents on demand? In this talk, I present three approaches to this question. I first look at human ...
We present a preliminary and ongoing study into intimate objects: technological devices for maintaining intimacy at a distance. We use the notion of critical technical practice to provide a theoretical framework on which to base our designs, building ...